Melbourne CBD
Located at 44 Spencer Street, Melbourne, VIC, 3000
The store is located at 44 Spencer Street, Melbourne VIC 3000.
The store is right next to the Great Southern Hotel and less than 100 metres from Southern Cross Train Station.
It is open 9am to 5pm - Monday to Friday and 10am to 3:30pm on Saturday.
If you haven't used S Money before, here's how it works:
1. Place an order online.
- You can choose between Store Pickup, Home delivery or Post Office Collection
- Make sure you have some I.D handy.
2. After you have confirmed your order, you'll get an email with instructions on how to pay.
3. You will receive a text and email to confirm that we have received your payment. Your order should arrive within 2 business days.
Frequently asked questions
When you place an order with S Money, you can choose either Store Pickup, Home Delivery or Post Office Collection.
Is home delivery safe?
Absolutely. We use StarTrack by Australia Post. The driver will require you to provide I.D before handing the order over. It will not be left unattended or given to anyone else.
What if I'm not home?
If you are not going to be home, choose Post Office Collection. Your order will go to your local post office. You will be notified and can head down and collect your order when it's convenient. Just remember to bring your I.D.
We process your order as soon as we've received payment.
Home delivery and Post Office collections orders usually arrive the within 2-3 business days once we have received your payment.
Store Pickup orders are available on same day or the next business day at the latest - once we have received your payment.
You will be notified by email and text as soon as your currency is ready for collection or delivery.
Once you have placed your order, you will receive an email with instructions on how to pay. Most customers pay us by an internet banking transfer. We do not accept cash, cheque or Paypal.
We don't have a minimum order amount and you can order up to
$6,000 AUD per order for Home Delivery
$6,000 AUD per order for Post Office Collection
$20,000 AUD per order for Store Pickup
Our fees depend on the currency and amount you order.
We aim to be upfront and transparent about what we charge and what it’s for.
Unlike other businesses we don't try to hide this charge in the exchange rate. All orders will incur a service fee. This covers the cost of buying the currency and GST, along with a small profit.
Yes! You can call or email us if you have specific denomination requirements and we will do our very best to meet them.
Yes, you can sell us your foreign currency at our Melbourne Store.
Contact the team
Visit us
Feel free to drop into our store during business hours at:
Shop 1/44 Spencer Street, Melbourne
Email us
Reach out to us on connect@smoney.com.au.
We’ll get back to you as soon as possible.
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