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Contact Us

Call

1300 50 10 80

Monday to Friday 9am to 5pm

Email us

Reach out to us on connect@smoney.com.au.
We’ll get back to you as soon as possible.

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Our FAQs

Pick up is through CBD stores with our Unimoni partners. We also deliver to your door and local collection throughout Australia for $9. Find out more about our collection options here.

Please note: At the moment our partners at Unimoni are closed. Which means pickup is not available. Their stores will reopen when significant international travel has resumed.

Store:

  • Sydney Parramatta: Unimoni, Shop 3088A Westfield Parramatta, 159-175 Church St, Parramatta NSW 2150

  • Melbourne: Unimoni, 45 Elizabeth Street, Melbourne, 3000

  • Perth: Unimoni,  Shop 51, London Court, 647 - 657 Hay Street Mall, Perth, 6000

  • Brisbane: Unimoni, Kiosk 7, Sunnybank Plaza, Sunnybank, Brisbane, 4109

  • Adelaide: Unimoni, 80 King William Street, Adelaide, 5000

 

We don't have a minimum order amount and you can order up to $6,000 AUD in one order, and up to $9,500 AUD per day.
Yes! you can call or email us if you have specific denomination requirements and we will do our very best to meet them.
We process your order as soon as we've received payment. For store pick up order we try our best to get this to you the next working day. We'll notify you by email and text as soon as your currency is ready for pick up. If you choose delivery or local collection it usually takes 1-2 business days. However, it can take up to 5 business days depending on your location.

Sadly, no. You need to sign for the order yourself. To keep your money safe we need to verify that the person who placed the order is the same person who collects it. Don’t forget to have the same ID you used to complete your order with you.

S Money offers the same rate that you see on Google or XE unlike any other currency exchange online in Australia.

Why? We are sick of hidden fees and margins. To be able to offer the best exchange rate in Australia for cash services, we charge a very small service fee.

Our fees are $9 for under $500, $19 for under $1000 or 1.9% above $1000 (Incl. GST).

We aim to be upfront and transparent about what we charge and what it’s for. Unlike other businesses we don't try to hide this charge in the exchange rate. All orders will incur a service fee. This covers the cost of buying the currency and GST, along with a small profit. You can pick up your currency for free but if you prefer to have it delivered to your door there is an additional fee to cover the cost of delivery.

 

We currently supply the following currencies:

  • USD
  • EUR
  • GBP
  • NZD
  • JPY
  • CAD
  • CNY
  • FJD
  • HKD
  • IDR
  • INR
  • SGD
  • THB
  • VND
  • VUV

Please note: Due to the restrictions on international travel and currency demand there may be  a shortage of some exotic currencies.

Not currently. This is on our long-term roadmap, but for now we only exchange AUD into foreign currencies and not the other way around.