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We've got you! Check out our FAQs or if you can't find what you're looking for contact us. We're happy to help!

Our FAQs

Pick up  is through select stores with our Unimoni partners or Delivery is available within 20km of the store at a fee of $19

Store:

  • Sydney Parramatta: Unimoni, Shop 3088A Westfield Parramatta, 159-175 Church St, Parramatta NSW 2150

 

We are continuing to grow and will be opening the following locations in 2021:

  • Melbourne: Unimoni, 45 Elizabeth Street, Melbourne, 3000

  • Perth: Unimoni,  Shop 51, London Court, 647 - 657 Hay Street Mall, Perth, 6000

  • Brisbane: Unimoni, Kiosk 7, Sunnybank Plaza, Sunnybank, Brisbane, 4109

  • Adelaide: Unimoni, 80 King William Street, Adelaide, 5000

So if you don't see a convenient location for you - keep your eyes peeled!

We don't have a minimum order amount and you can order up to $8,500 AUD in one order, and up to $10,000 AUD per day.
No, no yet, sorry! Keep an eye out for this in the future though. If you have specific denomination requirements feel free to contact us and we can see what we can do to help. In general we will avoid giving you massive denominations that are hard to cash in overseas. Please note: at the moment due to Covid-19 access to currency is inconsistent so denomination options may be limited.
We process your order as soon as we've received payment. For pick up order we try our best to get this to you the next working day. We'll notify you by email and text as soon as your currency is ready for pick up. If you want to order for delivery you can choose your delivery day at checkout.
We currently sell the follow 5 currencies: US Dollars, New Zealand Dollars, Euros, British Pounds and Japanese Yen. As we grow we will continue to make more currencies available to you.

Sadly, no. You need to sign for the order yourself. To keep your money safe we need to verify that the person who placed the order is the same person who collects it. Don’t forget to have the same ID you used to complete your order with you.

S Money offers the same rate that you see on Google or XE unlike any other currency exchange online in Australia.

Why? We are sick of hidden fees and margins. To be able to offer the best exchange rate in Australia for cash services, we charge a very small service fee.

Our fees are $9 for under $500, $19 for under $1000 or 1.9% above $1000 (Incl. GST).

We aim to be upfront and transparent about what we charge and what it’s for. Unlike other businesses we don't try to hide this charge in the exchange rate. All orders will incur a service fee. This covers the cost of buying the currency and GST, along with a small profit. You can pick up your currency for free but if you prefer to have it delivered to your door there is an additional fee to cover the cost of delivery.

 

Contact Us

Call

1300 50 10 80

Monday to Saturday 9am to 5pm

Email us

Reach out to us on connect@smoney.com.au or complete the form. We’ll get back to you as soon as possible.

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