How it works

If this is the first time you've bought currency online - you're not alone.

FAQ

Find out when it will be ready and where you can collect it from.

How do I get my currency?

We don't have "bricks and mortar" stores like traditional currency exchange services. It's all online.

When you place an order with S Money, you can choose either Home Delivery or Local Collection.

If you choose local collection, there are 1000's of ParcelPoint collection centres available to you. To find your nearest collection point, click here

When will my currency be ready for pick up or delivered?

We process your order as soon as we've received payment and we try our best to get this to you the within 3-4 business days.
You will be notified by email and text as soon as your currency is ready for collection or delivery.

Safety and security

Buildings in the city

Registered, regulated and Australian run

S Money is proudly Australian owned and operated. Like all reputable money exchanges, we are registered with AUSTRAC and regulated by the Australian Securities and Investment Commission (ASIC).

Learn more: S Money | On a mission to make foreign exchange fair

Compliance

As a money exchange, S Money needs to comply with the relevant laws pertaining to privacy, anti-money laundering and counter-terrorism finance. This means you are required to provide I.D. when you place an order. It also means the order must be paid for by the same person ordering the currency and you must show your identification again when receiving your order.

2 men working in an office
hand full of banknotes

In safe hands

We use StarTrack by Australia Post to deliver your orders. Each order is fully insured giving you the piece of mind that your money will be delivered safely to you.

Learn more: Delivery and collection

How to order foreign currency online with S Money

1. Tell us how much you need

We'll round the amount to the nearest denomination available to buy.

2. Verify your ID and pay

By law, we need to make sure you’re not involved in illegal activity. You'll also need ID to collect.

3. Collect your currency

Pick up in store, collect locally or get your order delivered to your door with Australia Post.

Contact the team

Call

1300 50 10 80

Monday to Friday 9am to 5pm

Email us

Reach out to us on connect@smoney.com.au.
We’ll get back to you as soon as possible.

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