How it works
If this is the first time you've bought currency online - you're not alone.
Find out when it will be ready and where you can collect it from.
We don't have "bricks and mortar" stores like traditional currency exchange services. It's all online.
When you place an order with S Money, you can choose either Home Delivery or Local Collection.
If you choose local collection, there are 1000's of ParcelPoint collection centres available to you. To find your nearest collection point, click here
We process your order as soon as we've received payment and we try our best to get this to you the within 3-4 business days.
You will be notified by email and text as soon as your currency is ready for collection or delivery.
Our fees depend on the currency and amount you order.
We aim to be upfront and transparent about what we charge and what it’s for.
Unlike other businesses we don't try to hide this charge in the exchange rate. All orders will incur a service fee. This covers the cost of buying the currency and GST, along with a small profit.
Yes! You can call or email us if you have specific denomination requirements and we will do our very best to meet them.
Not currently. This is on our long-term roadmap, but for now we only exchange AUD into foreign currencies and not the other way around.
Safety and security
Registered, regulated and Australian run
S Money is proudly Australian owned and operated. Like all reputable money exchanges, we are registered with AUSTRAC and regulated by the Australian Securities and Investment Commission (ASIC).
Learn more: S Money | On a mission to make foreign exchange fair
Compliance
As a money exchange, S Money needs to comply with the relevant laws pertaining to privacy, anti-money laundering and counter-terrorism finance. This means you are required to provide I.D. when you place an order. It also means the order must be paid for by the same person ordering the currency and you must show your identification again when receiving your order.
In safe hands
We use StarTrack by Australia Post to deliver your orders. Each order is fully insured giving you the piece of mind that your money will be delivered safely to you.
Learn more: Delivery and collection
How to order foreign currency online with S Money
1. Tell us how much you need
We'll round the amount to the nearest denomination available to buy.
2. Verify your ID and pay
By law, we need to make sure you’re not involved in illegal activity. You'll also need ID to collect.
3. Collect your currency
Pick up in store, collect locally or get your order delivered to your door with Australia Post.
Contact the team
Email us
Reach out to us on connect@smoney.com.au.
We’ll get back to you as soon as possible.
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