Can I cancel my order if I change my mind?
If you need to cancel your order, please contact our customer service as soon as possible.
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Is my personal and financial information secure when buying currency from S Money?
Yes, S Money takes the security of your personal and financial information seriously. We use industry-standard encryption and security measures to protect your data during transactions.
Can I return any unused currency?
S Money does buy certain unused currency. Please visit our sell currency page for more details.
Are there any fees or commissions for buying foreign currency from S Money?
S Money offers competitive rates with transparent pricing and no hidden fees or commissions. The rate you see is the rate you get.
Can I track my currency delivery?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the delivery status of your currency order.
How long does it take to receive my currency if I buy online?
Delivery times may vary depending on your location. Typically, orders are processed and shipped within 1-2 business days, and delivery can take an additional 1-3 business days. We recommend placing your order in advance to ensure you receive your currency on time.
