Our fees depend on the currency and amount you order. We aim to be upfront and transparent about what we charge and what it’s for. Unlike other businesses we don’t try to hide this charge in the exchange rate. All orders will incur a service fee. This covers the cost of buying the currency and GST, along with a small profit.
Yes! You can call or email us if you have specific denomination requirements and we will do our very best to meet them.
We don’t have a minimum order amount. For Home delivery or Post Office Collection orders, you can order up to $6,000 AUD in one order, and up to $9,500 AUD per day. For Store Pick orders, you can order up to $20,000 AUD in one order.
Once you have placed your order, you will receive an email with instructions on how to pay. Most customers pay us by an internet banking transfer. We do not accept cash, cheque or Paypal.
You can sell us your foreign currency at our Melbourne store. It’s located at 44 Spencer Street, Melbourne right next to the Great Southern Hotel.
We have stores in Sydney and Melbourne plus a number of collection locations including Brisbane. If you don’t live in these areas, we offer safe, fast home delivery to every address in Australia. The S Money Melbourne CBD store is located at 44 Spencer Street, Melbourne VIC 3000. The store is right next to the Great Southern Hotel and less than 100 metres from Southern Cross Train Station. It is open 9am to 5pm – Monday to Friday and 10am to 3:30pm on Saturday. The S Money Sydney CBD store is located at Wharf 6, Circular Quay. The store is […]
Like all reputable money exchanges, we are registered with AUSTRAC and regulated by the Australian Securities and Investment Commission (ASIC).
S Money complies with the relevant laws pertaining to privacy, anti-money laundering and counter-terrorism finance. This means you are required to provide I.D. when you place an order. It also means the order must be paid for by the same person ordering the currency and you must show your identification again when receiving your order.