Are there any fees?

Our fees depend on the currency and amount you order. We aim to be upfront and transparent about what we charge and what it’s for. Unlike other businesses we don’t try to hide this charge in the exchange rate. All orders will incur a service fee. This covers the cost of buying the currency and GST, along with a small profit.

Can I tell you what denominations I want?

Yes! For popular currencies, click Request Denominations when getting a quote. Please note – denominations requests are not available on all currencies and are not guaranteed. We do our very best to provide the mix of notes you want but it really depends on what stock we have at the time. These requests are performed on a best efforts basis.

How much can I order?

We don’t have a minimum order amount. For Home delivery or Post Office Collection orders, you can order up to $6,000 AUD in one order, and up to $9,500 AUD per day. For Store Pick orders, you can order up to $20,000 AUD in one order.

How do I pay for my currency?

In-Store If you walk in-store, you can pay in cash. Alternatively if you would like to lock in the rate and the stock, you can place an order online by selecting “Go In-Store” and “Bank Transfer” Online orders For store collection and home delivery orders, you will receive an email with instructions on how to pay. Most customers pay us by an internet banking transfer. Payments must be made from an account in your name and not from a business account.

Where are your stores?

We have stores in Sydney and Melbourne plus a number of collection locations across NSW, VIC, QLD, WA and SA. With these collection locations, you must order online and pay before you head into store. If you don’t live in these areas, we offer safe, fast home delivery to every address in Australia.   The S Money Melbourne CBD store is located at 44 Spencer Street, Melbourne VIC 3000. The store is right next to the Great Southern Hotel and less than 100 metres from Southern Cross Train Station. It is open 9am to 5pm – Monday to Friday and […]