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FAQ's
The rates and fees quoted are only available for online orders.
This is the cheapest and easiest way to buy foreign currency.
You can still head into one of our stores but the stock of currency is not reserved and the fees will vary from what you see online.
We process your order as soon as we’ve received payment and we try our best to get this to you.
Store Collection orders are available on within 1-3 business day – once we have received your payment.
Home Delivery orders usually arrive the within 2-3 business days – once we have received your payment.
You will be notified by email and text as soon as your currency is ready for collection or delivery.
We have stores in Sydney and Melbourne plus a number of collection locations across NSW, VIC & QLD
With these collection locations, you must order online and pay before you head into store.
If you don’t live in these areas, we offer safe, fast post office collection.